The Business Analysis Blog

Aa a Business Analyst you will face a numerous situations when you will have to answer certain questions (sometimes you will be asking these questions to yourself and sometimes others will ask these) for which the answers will look straightforward and logically simple. The natural instincts will be to answer the question then and there with the answer you think is right. As a Business Analyst you should abstain from doing this. As a Business Analyst you should always get the answers from the client, remember you are solving the business problem of your client and he has better knowledge of his business than you. If you want to you should put forward your suggestions to him, in case he doesn't agree with you.

If you are answering questions of the Development team, you should stick to what is there in the Business Specification docs that you prepared during the Requirement Analysis phase. You should never say things out of your mind just because it sounds logical to you, or the Development team makes it sound like that. Remember a Business Analyst is a liaison between the business and technical team and for the development team you are the face of customer. If you say something that is not the Business Requirement you will unnecessarily create confusion and that can lead to chaos. You should always take a look at the docs before making any statement on the issues concerning Business Requirements. As a Business Analyst you should follow this as a Rule of Thumb.

Tarun Chandel
The Business Analyst