Business Analyst: Face of the Organization
Business Analyst is the person who interacts directly with the client. Business Analyst is the face of implementation team for the client. As Business Analysta we have to communicate a lot with our client, it's important to keep in mind that we represent the whole team and the whole organization (especially in the current scenario of outsourcing). All our actions will make a difference in the manner client perceives our team or our company. It's the responsibility of a Business Analyst to build the confidence of client in himself and that in process will build the client's confidence in our team and in our organization.
Tarun Chandel
The Business Analyst
6 comments:

This is so true as a BA we make the first impression on the client. I have personally experirnced that clients feel confident about the project if BAs are good.
Sarah
Anonymous
Nice thought!
Siva
James
I completely agree with your thoughts here.
James
Rahul
Yes as a BA you have to at your best all the time when you are with client. It doesn't matter if in office or in a social gathering.
Rahul
Bhuvaneswari M.
Hello All,
Can u pls. help by giving a good training center info in Hyderabad/Secunderabad for Business Analyst course.
Thanks & regards
Kiran
Dean Brandon
In my experience the Business Analyst is the face "in the gap" between business as usual and improved, more efficient & effective business. They're not just a client facing expert, as in a them and us sense. but a 360ยบ stakeholder facing liaison if you will.